Terms and Conditions

Before proceeding to payment, please be aware of our terms and conditions:

Payment :

On receiving your completed registration form, we will send and an official confirmation and invoice within 3 days . If you have not already paid by credit card, payment of the full delegate fee is due 14 days from the invoice date, or immediately with registration if the booking is made within one month of the event. In the event that payment has not been received before the start of the event, delegates will be refused entry. We recommend you check with your finance department that payment has been made before travelling to the conference.

All ‘Early Bird’ and other Discounts require full payment at time of registration and before any cut-off date in order to receive the discount. Should payment not be made, a subsequent charge will be applied to bring the registration fee up to the full rate.

Cancellation and refund policy:

Cancellations made within 48 hours of receipt of the completed registration form will be eligible for a full refund. Cancellations received in writing three months prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing within two months of the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. A substitute delegate can be named at any time before the event starts and no fees will be applied to this.

Force majeure:

In case of force majeure ALJ Group is relieved of all obligations. Force majeure includes any circumstances beyond the control of ALJ Group, that impedes permanent or temporary compliance with the obligations, such as ‘acts of god’ including war, danger of war, government regulations, revolts, strikes, transportation difficulties, fire or severe disturbances affecting the conference organization or its suppliers.